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All items are shipped via UPS Ground within 2-3 business days of order.

Please allow 3-7 business days for UPS delivery, depending on location.

We recommend signing up for our newsletter for details and early access, plus notifications of our biweekly rug drops. Find previews and other announcements on our Instagram.

Yes! Our showroom location is open to the public in South Philadelphia. We are located inside of the BOK Building. Please visit our Instagram page for updated hours, or contact directly to setup an appointment!

Yes! Just select local pickup at checkout and you will be provided with instructions. Pickup location is inside the BOK Building.

Absolutely! We love working 1:1 with our clients. To learn more about this process, please visit our services page.

Yes! We love working with designers, please fill out our trade form to find out more about our trade program.

At this time, all rug and non-shoe souk sales are final.

Shoes may be returned or exchanged within 7 days of delivery. Please see our full return policy here.

All non-staged rugs are photographed without a filter and in natural light in order to accurately represent the truest color and texture of the rug. Please contact us if you wish to see any additional photos or videos so you can better assess our rugs before your purchase. 

On a day to day basis, we recommend sweeping your rug with a broom, this will loosen the debris. When you begin to see dust surface, vacuum with the rotating brush turned off. To spot treat any stains, blot with clean cotton towel. Then, use a mild detergent or organic baby shampoo with warm water and dab away. If your stain persists, we recommend you search your area for a local oriental carpet cleaner.

Yes! Please contact us directly for our price list and conditions.